Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here you’ll find answers to some of the most common questions about MAYQIVISIONS and our photography services. If your question isn’t answered here, please don’t hesitate to contact us directly.

General Questions

  1. What kind of photography services does MAYQIVISIONS offer?

    MAYQIVISIONS specializes in a range of photography services including portrait photography, event photography (such as weddings, birthdays, corporate events), product photography, and commercial photography. We also provide professional post-production and editing services.

  2. Where is MAYQIVISIONS located?

    Our studio is located in Düsseldorf, Germany. We are available for sessions on-location in and around Düsseldorf, and are also open to travel for specific projects. Please contact us for more details regarding travel.

  3. How can I book a session with MAYQIVISIONS?

    You can book a session by contacting us via our website’s contact form, email (Info@mayqivisions.de), or phone (+49 159 0142 2594). We’ll discuss your needs, provide a custom quote, and proceed with booking if you approve.

  4. Do you offer consultations before booking?

    Yes, absolutely! We offer complimentary consultations to discuss your vision, explain our process, and answer any questions you may have before you commit to a booking.

Booking & Payment

  1. What are your pricing and packages?

    Our pricing varies depending on the type of service, duration of the session, number of final images, and specific requirements. We offer customized quotes for each project. Please contact us to discuss your needs and receive a personalized proposal.

  2. Is a deposit required to book a session?

    Yes, a non-refundable deposit of [e.g., 25-50]% of the total service fee is required to confirm and secure your booking. The remaining balance is typically due on [e.g., the day of the session / before final image delivery]. Specific payment terms will be outlined in your service agreement.

  3. What payment methods do you accept?

    We accept payments via [e.g., bank transfer, PayPal, credit card (via secure link)]. All details will be provided in your invoice.

  4. What is your rescheduling and cancellation policy?

    Requests for rescheduling must be made in writing at least [e.g., 72 hours] prior to the scheduled session and are subject to our availability. Cancellations made within [e.g., 14 days] of the session date may result in forfeiture of the deposit or a percentage of the total fee, as detailed in your service agreement.

Session & Deliverables

  1. How long does a typical photo session last?

    Session duration varies greatly depending on the service. Portrait sessions might range from [e.g., 1-2 hours], while event photography can be [e.g., several hours to a full day]. This will be clearly defined in your Service Agreement.

  2. What should I wear for my portrait session?

    We recommend wearing comfortable clothing that reflects your personality. Solid colors or simple patterns often work best. We’ll provide a more detailed guide or discuss wardrobe options during our consultation.

  3. How long does it take to receive the final photos?

    Delivery timelines vary based on the project complexity and our current workload. Typically, you can expect to receive your final edited images within [e.g., 2-4 weeks] after your session. Expedited delivery may be available for an additional fee.

  4. How will I receive my photos?

    Final edited images are usually delivered via a private online gallery, from which you can download high-resolution files. For larger projects or specific requests, USB drives or prints can also be arranged as specified in your agreement.

  5. Do you provide raw (unprocessed) files?

    No, we generally do not provide raw (unprocessed) image files. Our final delivered images represent our completed artistic work and include professional post-production and editing.

Copyright & Usage

  1. Who owns the copyright to the photos?

    Unless explicitly stated otherwise in your Service Agreement, MAYQIVISIONS retains the copyright to all photographs created during our service.

  2. Can I use the photos for commercial purposes?

    Upon full payment, clients are typically granted a [e.g., personal, non-commercial] license for the delivered photographs. Any commercial use, resale, or extensive public display requires a separate written agreement and may involve additional licensing fees.

  3. Will my photos be used on your website or social media?

    We love to showcase our work! Unless a specific exclusion is agreed upon in writing in your Service Agreement (e.g., for privacy or confidentiality reasons), we may use selected photographs for our portfolio, marketing, and promotional purposes (e.g., on our website, social media, print materials). Your privacy and wishes are always respected.

Other

  1. What is your privacy policy regarding my personal data?

    Please refer to our comprehensive Privacy Policy page for detailed information on how we collect, use, and protect your personal data, including your rights under GDPR.

  2. Where can I find your legal information (Impressum)?

    Our full legal information, including company details and disclaimers, can be found on our Legal Notice page.